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Customer Reviews

Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.
Customer Name Delivery Speed Quality Value Overall Rating Date
Liviana, Boksburg North1099101 August  2017
Thank you for the speedy delivery. I was due back in South Africa on 8th Aug and was worried parcel would not get to me on time. Yet it was there on time as promised!
Rachel, stockport101081024 July  2017
Needed the gift delivered quickly. They offered to send first class without any extra charge. They sent it tracked as an added extra. Regards communication and helpfulness could not fault them. Great service and great product!
Samantha, Wigan101081013 May  2017
Will definitely be using again
PATRICIA, Poulton-le-Fylde10109109 March  2017
Excellent communication, well packaged and fast despatch, perfect product. Will shop again! Thank you.
Nina, Middletown1010101018 February  2017
Very happy with the idem and the quickest f delivery...Thank You
Michael, Newport101010107 February  2017
EVGENY, 71071021 January  2017
Fast delivery in Russia. High quality package. Beautiful goods. Recommend!!! Eugene
Andrew, London98785 December  2016
Fast service, well packed. Bought as a gift which I am sure will be much appreciated.
Kathy, Hythe Kent10181029 November  2016
Barrie, Castle Douglas688721 October  2016
Some confusion over the delivery time as the company was closed for holidays. This information was not clear enough on the website - all very efficent once the holiday was over!
Grant, Walthamstow99993 September  2016
How e- trading should be done - quick, simple, no fuss
Karen, Aberdeen887826 July  2016
Fareeha, Dubai1010101013 July  2016
I ordered a leather Newcastle United wallet for my brother which was mistakenly sent back to the UK due to an error in the address I provided. I must say that Fine Gifts customer service is incredibly kind and helpful in sorting out the issue. I am so grateful for everything. I finally managed to pick up the wallet today and it is amazing!!! It looks incredible. My brother adores it. I wish Fine Gifts all the success in the world. They provide quality products and fantastic service. :) thanks once again!!! Best regards Fareeha Syeda Agha
Linda, Peterborough999922 May  2016
Asifa Yasmin, Milton Road, Cambridge999917 May  2016
Very happy and will be using you again in the future. Thank you
Asifa Yasmin
Yvonne, NORTHALLERTON1010998 May  2016
lovely item fast delivery,will use this company again with confidence.
Peter, Wolverhampton10771029 April  2016
Will definitely use site again
Edward, Dagenham1078105 April  2016
One page has an orange patch at the top from a spillage of some kind, otherwise a perfect item
, Shanghai10910101 April  2016
Teresa, Mitcham888831 March  2016
Fast delivery, very happy with service
Andrew, Newton Aycliffe1010101029 March  2016
Fantastic service. Very fast delivery. Will be using again
Ann, Newry899923 March  2016
Item delayed due to Easter posting, sent email which was responded to right away, item now arrived so delighted with it and a few pounds cheaper than local shops including postage, would definitely purchase from again, thanks probably at any other time the item would have arrived more quickly.
Lawrence, Chertsey887920 March  2016
Lap Lee, 997817 March  2016
i wouldnt say Royal Mail provides the best delivery service. Their IOS apps is far from perfect. I got the package at 2pm and apps was updated at 10pm. international charges is on the high side. other than that, the item i purchased is in perfect condition.
Lap Lee
Elisa, SACRAMENTO1010101015 March  2016
First time buying from the UK and I thought it would be a long wait. In fact it arrived not to long after I ordered it and I absolutely love it! Thank you
Alexandra, Calne109899 March  2016
Super fast delivery and very good customer service. Always kept me updated with regards to my order. Very happy customer!
GLENDA, Perthshire1010101011 February  2016
Great quality, cheaper than other sites and economical fast delivery.....what else can you ask for.
Lynn, Birmingham1087108 February  2016
Saw the article in shop and decided to purchase as surprise for girlfriend. Found item from obvious source - where it was more expensive and PandP was extra. Found it on your site cheaper and no extra costs. It was delivered the next day. Brilliant service!
Magdaline, LONDON101071020 December  2015
sarah, Manchester101091018 December  2015
As described and Fast delivery Thank you very much.
Dario, Croydon99889 December  2015
Marion, Newcastleton88883 December  2015
Jon, Rotherham99893 December  2015
Many Thanks, Jon
John, Anniesland899925 November  2015
Richard, roseville991923 November  2015
More shipping options are needed at a range of prices.
Fine Gifts only use the most secure method of sending parcels internationally to safeguard delivery for our customers. The service includes a parcel tracking number and offered at very competitive rates. Other cheaper options are not provided as they do not offer either the parcel tracking option or the ability to investigate issues in cases of loss in transit.
Richard, Luton999920 November  2015
Great to receive the coupon offer when visiting the site. That prompted me to buy from you over a competitor. Many thanks for the great service. Cheers.
lydia, letchworth101081013 November  2015
Very good service .will buy again .thank you
Chris, Edinburgh99998 November  2015
excellent, easy, speedy
Shelagh, Ceres1089102 November  2015
Very pleased
David, Gateshead109101015 October  2015
Jennifer, Llanwrtyd Wells1077109 October  2015
I ordered my item before the weekend, expecting it to be delivered by the end of the following week, as this is how long other places have taken to get to me. I was very surprised and happy that it arrived at the start of the week.
Sally, High Wycombe998101 October  2015
Overall, very pleased with the service.
Claudia, Bangor109791 October  2015
Colin, Tamworth998930 September  2015
Excellent all round service.
P, London99101021 September  2015
Great customer service when resolving issue with product delivery. Would buy from here again.
Karen, Caerleon997920 September  2015
Andrew, Southampton999916 September  2015
Samantha, HOVE99998 September  2015
excellent service, thankyou
gavin, Essex7108105 September  2015
Janet, Dover910995 August  2015
Goods arrived speedily and very well packaged. Great doing business with fine-gifts again.
Nancy, Bingley973728 July  2015
It was just what I wanted but very expensive for what it was and slightly cheap feeling when it arrived.
Alison, Coventry888826 July  2015
Margaret, Ramsgate1010101015 July  2015
Thank you for speedy delivery and great pins. Of the 30 pins in the series I still need 6 :- Archery, Shooting, Table Tennis, Wheelchair Rugby, Sailing and Fencing. If you have any of these I would be interested in purchasing. Regards Maggi.
David, Northampton989925 June  2015
Good product, good value, fast delivery
Judith, Romford9109922 June  2015
My husband is very pleased with his Tottenham Hotspur cufflinks. They are a very good quality
suzanne, Southport1010101012 June  2015
Brilliant communication. There was a mix up with my order which was resolved promptly and my new item was with me the following morning 5* thank you :-)
Kim, Church Crookham899917 April  2015
Antony, Brackley999926 March  2015
Very good service, easy transaction
gordon, carlisle101010106 March  2015
Judith, Hull101010105 March  2015
I sent a query about this bear before buying it.This was answered very quickly and in a friendly manner.I ordered the bear just before 9am last Thursday and at 11-35am the next day it was delivered.This was 1st class,signed for. I am delighted with this lovely bear.My experience with fine-gifts has been excellent from start to finish.Thank you.
Andrew, Eccleshall101081025 February  2015
Very prompt delivery and item as described
Andy, Norwich897823 February  2015
Ruslan, Cheboksary99796 February  2015
Morwenna, Swansea999104 February  2015
I am very pleased with my Meerkat Granville who has joined all my other Meerkats
Maxine, Mansfield997919 December  2014
the only company that managed to fulfil my order and deliver before christmas. THANKYOU
AURORE, TOULOUSE788810 December  2014
Alison, Ballynahinch998813 November  2014
Dennis, Sheffield1097106 November  2014
Look forward to dealing with you again in the future
Brad, Muenster788731 July  2014
Box arrived without the ring!! Looks like it was never in the box.
Customer issue resolved to a successful conclusion. Comments by customer "Thank you Mr ****! You actions are much beyond anything I expected. I will certainly confirm receipt. 6/11/2014
Michael, Woking997915 July  2014
Delivered safely and on time
Chloe, Broadstone8810913 May  2014
Molly, Phoenix10108104 May  2014
Nicola, Gorey998926 April  2014
John, Royal Wootton Bassett10981015 April  2014
First class service and support
Dianne, MADELEY999912 April  2014
Very happy with your service. However, I did expect that it would be good. Regards, Dianne

Item delivery (speediness, condition of goods)
Quality of the items purchased
Value for money
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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.

The services/products offered at have been rated 4.64 out of 5 based on 95 user reviews.